Last Updated: 07 July 2024

At MaandadX Dental, we strive to provide exceptional dental care and service to ensure patient satisfaction. This Refund Policy outlines our approach to refunds for services provided by our clinic. By using our services, you agree to the terms outlined below.

1. General Policy

Due to the nature of dental treatments, MaandadX Dental generally does not offer refunds once a service has been completed. Each treatment is conducted with precision and personalized attention to address the patient’s specific dental needs. Refunds are typically not applicable to dental services once they have been administered, as treatment results may vary based on individual circumstances.

2. Eligibility for Refunds

Refunds may only be considered under specific circumstances, such as:

• Prepaid Services Not Utilized: If you have prepaid for a service but decide not to undergo the treatment, a partial or full refund may be issued, depending on the circumstances.
• Administrative Errors: If there was an error on our part in billing or service scheduling, we will review the case and may process a refund if appropriate.
• Service Satisfaction: If you are unsatisfied with a service, please contact our clinic promptly. We are committed to addressing any concerns and will work to provide a solution, which may include adjustments or follow-up care. In rare cases, partial refunds may be considered at our discretion.

3. How to Request a Refund

To initiate a refund request, please contact us with the following information:

• Full name
• Contact details (phone number and email)
• Date of service
• Reason for the refund request

Please contact us at Contact@maandadx.com or call us at +91 6375337294. All refund requests will be reviewed and processed within 14 business days.

4. Processing of Refunds

Once a refund request is approved, we will notify you of the details and process the refund through the original payment method. Please allow up to 7–10 business days for the refund to reflect in your account, depending on your financial institution’s processing times.

5. Non-Refundable Services and Fees

Certain services and fees are non-refundable, including:

• Consultation Fees: Fees for initial consultations are generally non-refundable.
• Completed Services: Refunds are not issued for any services that have been fully provided and accepted by the patient.
• Third-Party Products: Products or services from third parties, such as lab work or custom-made appliances, are non-refundable after work has commenced.

6. Contact Us

For questions or concerns about our Refund Policy, please reach out to:

MaandadX Dental
Chaksu, Jaipur, Rajasthan 303901
Phone: +91 6375337294
Email: Contact@maandadx.com